Mercavia gives your shoppers an AI assistant that answers their questions, walks them to any shop, and shows what's on today — and an AI marketing engine that pairs your shops into joint promotions. Right in their phone, nothing to download.
Your mall may already be live — we've mapped malls across Malaysia. Claim yours to start posting.
Every paid plan includes the full toolset. Plans differ by how much you publish and what you connect — not by features.
Shoppers ask "where's the nearest toilet?" or "any Japanese food?" and get instant, accurate answers about your mall.
Friendly guidance using shops people can actually see — "walk past Starbucks, then turn left." No confusing maps.
Every shop, browsable by category or by floor — with logos and unit numbers, always up to date.
Promotions, sales and events in one feed your shoppers actually open.
AI pairs complementary shops into joint promotions — "spend at Uniqlo, get boba at Tealive" — to drive cross-shopping, longer visits and bigger baskets.
Create posts and campaigns in seconds, ready to publish across your mall.
Cross-post your content to Facebook, TikTok, Instagram and LinkedIn in one click.
See what shoppers search for, where they go and what they engage with.
Enterprise connects your website and app, with embeddable event & shop pages.
Your mall, its shops and brands are already listed — searchable and easy to navigate from day one, even before you sign up.
Claim the mall to unlock your dashboard: add tenants, your floor plan and directions, and fine-tune the answers.
Post promos and events, approve tenant updates, share to social, and watch the concierge help your shoppers.
Every claimed mall gets the core tools free. Upgrade for the AI tools, more publishing, and website & app integration.
Claim & verify to unlock the dashboard and start posting.
For active malls running a full content calendar.
For groups & operators that need to connect their systems.
| What you get | Free | Premium | Enterprise |
|---|---|---|---|
| Listed in app, search & directions | ✓ | ✓ | ✓ |
| Concierge answers about your mall | ✓ | ✓ | ✓ |
| Tenant portal | ✓ | ✓ | ✓ |
| Free subdomain · yourmall.mercavia.app | ✓ | ✓ | ✓ |
| AI-driven joint marketing | — | ✓ | ✓ |
| Post to the mall feed | ✓ | ✓ | ✓ |
| Social publishing · Facebook · TikTok · Instagram · LinkedIn | ✓ | ✓ | ✓ |
| Posts & events per month | 30 | 500 | 500+ |
| AI Campaign Studio | — | ✓ | ✓ |
| Analytics | Basic | Advanced | Advanced |
| Website & app connection | — | — | ✓ |
| Embeddable event & shop pages | — | — | ✓ |
| Support | Community | Priority | Dedicated · SLA |
The monthly count covers posts and events that go live in your feed each month. Pricing shared on request.
See how brands manage every outlet across all these malls from one place.
Claim it in minutes and turn a static directory into a concierge your shoppers actually use.
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