For mall operators

An AI concierge in every shopper's pocket.

Mercavia turns your mall into a free appin-app navigation that walks shoppers to any shop, a live feed of what's on today, and your own branded splash screen. Add an AI concierge that answers any question on Premium. Right in their phone, nothing to download.

Your mall may already be live — we've mapped malls across Malaysia. Claim yours to start posting.

Suria Mall 🔔 🤖 Walk past Uniqlo, then turn left — the surau is on your right. 🕌 Take me there → Ask anything…
2,000+
malls mapped
1,200+
retail & F&B brands
17,000+
shops catalogued
0
downloads to get started
Everything in one place

Shoppers love it. Your team controls it.

The free app comes with in-app navigation, a branded splash screen and your directory. Premium adds the AI concierge, tenant portal and AI Content Studio.

💬

AI concierge Premium

Shoppers ask "where's the nearest toilet?" or "any Japanese food?" and get instant, accurate answers about your mall — plus directions to any shop.

🧭

In-app mall navigation

A live floor-plan map with your shops pinned. Shoppers tap a shop and get walked there step by step — "walk past Starbucks, then turn left" — across floors by escalator or lift.

🛍️

Shop directory

Every shop, browsable by category or by floor — with logos and unit numbers, always up to date.

📣

Live mall feed

Promotions, sales and events in one feed your shoppers actually open.

🏪

Tenant portal Premium

Let each shop manage its own listing, hours and promotions — you approve what goes live.

AI Content Studio Premium

Generate posts, promos and campaigns in seconds, ready to publish across your mall.

📱

Branded splash screen

Your logo and colours greet shoppers every time the app loads — a fully branded experience, free on every plan.

📊

Analytics soon

See what shoppers search for, where they go and what they engage with.

🔌

Integrations

Enterprise connects your website and app, with embeddable event & shop pages.

How it works

Up and running in three steps

1

We map your mall

Your mall, its shops and brands are already listed — searchable and easy to navigate from day one, even before you sign up.

2

You claim it

Claim the mall to unlock your dashboard: add your shops, upload your floor plan, tag shops for in-app navigation, and fine-tune the answers.

3

Publish & engage

Post promos and events, keep your directory current, and watch the concierge guide and answer your shoppers.

Plans

Start free. Scale when you're ready.

Every claimed mall gets the core tools free. Upgrade for the AI tools, more publishing, and website & app integration.

Free · Verified
Free

Claim & verify to unlock the dashboard and start posting.

  • Free appyourmall.mercavia.app
  • In-app mall navigation & directions
  • Branded splash screen on app load
  • Listed in app, search & directory
  • 30 posts & events / month
Claim & verify
Premium
$99 / month

For active malls running a full content calendar.

  • Everything in Free
  • AI concierge — mall answers & directions
  • Tenant portal — shops self-manage
  • AI Content Studio
  • 500 posts & events / month
  • Advanced analytics
  • Priority support
Start Premium
Enterprise
Custom

For groups & operators that need to connect their systems.

  • Everything in Premium
  • Website & app connection (API)
  • Embeddable event & shop pages
  • Dedicated support & SLA
Talk to sales
What you getFreePremiumEnterprise
Free app · yourmall.mercavia.app
In-app mall navigation · floor-plan map + step-by-step
Branded splash screen
Listed in app, search & directory
Post to the mall feed
Posts & events per month30500500+
AI concierge · mall answers + directions
Tenant portal · shops self-manage
AI Content Studio
AnalyticsBasicAdvancedAdvanced
Website & app connection
Embeddable event & shop pages
SupportCommunityPriorityDedicated · SLA

The monthly count covers posts and events that go live in your feed each month. Pricing shared on request.

Run a brand or chain?

See how brands manage every outlet across all these malls from one place.

Mercavia for brands →

Your mall is probably already on Mercavia.

Claim it in minutes and turn a static directory into a concierge your shoppers actually use.

Find & claim your mall →