For mall operators

An AI concierge in every shopper's pocket.

Mercavia gives your shoppers an AI assistant that answers their questions, walks them to any shop, and shows what's on today — and an AI marketing engine that pairs your shops into joint promotions. Right in their phone, nothing to download.

Your mall may already be live — we've mapped malls across Malaysia. Claim yours to start posting.

Suria Mall 🔔 🤖 Walk past Uniqlo, then turn left — the surau is on your right. 🕌 Take me there → Ask anything…
423
malls mapped
679
retail & F&B brands
2,375
shops catalogued
0
downloads to get started
Everything in one place

Shoppers love it. Your team controls it.

Every paid plan includes the full toolset. Plans differ by how much you publish and what you connect — not by features.

💬

Ask-me-anything concierge

Shoppers ask "where's the nearest toilet?" or "any Japanese food?" and get instant, accurate answers about your mall.

🧭

Step-by-step directions

Friendly guidance using shops people can actually see — "walk past Starbucks, then turn left." No confusing maps.

🛍️

Shop directory

Every shop, browsable by category or by floor — with logos and unit numbers, always up to date.

📣

Live mall feed

Promotions, sales and events in one feed your shoppers actually open.

🤝

AI-driven joint marketing

AI pairs complementary shops into joint promotions — "spend at Uniqlo, get boba at Tealive" — to drive cross-shopping, longer visits and bigger baskets.

AI Campaign Studio soon

Create posts and campaigns in seconds, ready to publish across your mall.

📲

Social publishing

Cross-post your content to Facebook, TikTok, Instagram and LinkedIn in one click.

📊

Analytics soon

See what shoppers search for, where they go and what they engage with.

🔌

Integrations

Enterprise connects your website and app, with embeddable event & shop pages.

How it works

Up and running in three steps

1

We map your mall

Your mall, its shops and brands are already listed — searchable and easy to navigate from day one, even before you sign up.

2

You claim it

Claim the mall to unlock your dashboard: add tenants, your floor plan and directions, and fine-tune the answers.

3

Publish & engage

Post promos and events, approve tenant updates, share to social, and watch the concierge help your shoppers.

Plans

Start free. Scale when you're ready.

Every claimed mall gets the core tools free. Upgrade for the AI tools, more publishing, and website & app integration.

Free · Verified
Free

Claim & verify to unlock the dashboard and start posting.

  • Listed in app, search & directions
  • Concierge answers about your mall
  • Tenant portal
  • Free subdomain — yourmall.mercavia.app
  • 30 posts & events / month
  • Social publishing — Facebook, TikTok, Instagram, LinkedIn
Claim & verify
Premium
$99 / month

For active malls running a full content calendar.

  • Everything in Free
  • AI-driven joint marketing
  • AI Campaign Studio
  • 500 posts & events / month
  • Advanced analytics
  • Priority support
Start Premium
Enterprise
Custom

For groups & operators that need to connect their systems.

  • Everything in Premium
  • Website & app connection (API)
  • Embeddable event & shop pages
  • Dedicated support & SLA
Talk to sales
What you getFreePremiumEnterprise
Listed in app, search & directions
Concierge answers about your mall
Tenant portal
Free subdomain · yourmall.mercavia.app
AI-driven joint marketing
Post to the mall feed
Social publishing · Facebook · TikTok · Instagram · LinkedIn
Posts & events per month30500500+
AI Campaign Studio
AnalyticsBasicAdvancedAdvanced
Website & app connection
Embeddable event & shop pages
SupportCommunityPriorityDedicated · SLA

The monthly count covers posts and events that go live in your feed each month. Pricing shared on request.

Run a brand or chain?

See how brands manage every outlet across all these malls from one place.

Mercavia for brands →

Your mall is probably already on Mercavia.

Claim it in minutes and turn a static directory into a concierge your shoppers actually use.

Claim your mall